Selecting Your Employee Relocation Services Partner
How to Pick An Employee Relocation Services Provider
When selecting a moving and storage company for your employee relocation program, it’s vital to look at their credentials. A good provider should be experienced in household goods moving and financially stable, while also having the hauling fleet required to service your business. When those items are found, look deeper to see who would be the best provider for your employee relocation program.
- What is the business's culture, do they allign with yours?
- What does customer support mean to them?
- How is quality service delivered?
Culture and Values
How your employee relocation services partner appreciate their staff will have an influence on the overall service you can expect for your transferees and new hires. The level of care and kindness that is given by a service partner is the basis upon which its workers will operate. As a fourth-generation family owned and operated business, Corrigan’s employees are more than just employees, they’re a member of the Corrigan family. Corrigan’s employees have received the top individual honors possible from United Van Lines – many of them more than once!
At Corrigan we believe that our staff is our strength. All movers have warehouses, they all have trucks, and everybody has equipment. It’s the Corrigan team members that sets us apart, from the movers in your home to the dispatchers you never see, Corrigan’s staff genuinely believe in demonstating craftsmanship, and it shows in every employee relocation performed.
Good customer service is the origin upon which all good moves start. Yet deciphering which companies can offer you good customer service can be a difficult thing. So what exactly does strong customer service look like from your employee relocation service provider and how is good customer service delivered?
Elite customer service is instilled throughout Corrigan. Whether it’s our front-line service providers working in the residences of our clients, or our staffs working out of sight working on the dispatching or billing for Corrigan, customer service is carried out at each and every opportunity on every relocation completed.
Home SurveyAs your chosen relocation services provider, Corrigan will perform either a traditional in-home survey or a virtual survey. With the community depending more and more on the internet, virtual surveys are becoming a convenient style of surveying. Corrigan’s industry-leading survey crew work with the transferees to create a detailed inventory. These have shown themselves to be reliable, because we regularly compare estimated weight in relation to actual weight after the move occurs. This allows us to continually perfect our skills and surveying process.
Estimate ReviewAfter the initial inspection is finished and the survey notes is prepared, a employee of the Corrigan team will compile the quote for the move and discuss them with the transferee. We are determined, as your employee relocation services provider, to always give fair value on each move while also demonstrating the top-tier quality Corrigan is known for. Our employees will work to give all transferees with resources that will assist them to stay within their budget.
Pre-Move CounselingEvery transferee will be given an experienced relocation coordinator who will work directly with them throughout each step of the move. Rest assured, as your chosen employee relocation services partner, Corrigan’s team of move coordinators are some of the best in the industry and have been recognized on more than one occasion for being the top performing inside the United Van Lines system of agents!
Pack, Load and Delivery DayCome move day you can rest easy knowing that our drivers are ready to handle everything for you. We are proud to be part of an an exclusive category of relocation companies nationwide that are committed to routinely coaching our front-line moving crews. Through the Kathleen Corrigan Training Center, workers study the skills of the moving industry prior to arriving at a customer’s house. No other moving organization provides the level of firsthand training that the Corrigan Academy offers.
With Corrigan as your employee relocation services partner, you can rest assured that you have a well-rounded team of high-quality movers working both for you and for your new hires. From the initial contact to the last delivery, as your employee relocation services partner, Corrigan’s crew of professionals will work with your transferees to certify they have the information they want when they want it. When our customers say, “…this was the best move ever!,” we notice we’ve supplied a smooth employee relocation and good client service!
Corrigan prides itself on delivering quality service with every move. We are a committed employee relocation services supplier with ongoing quality initiatives. Corrigan believes that our ability to routinely elevate the moving experience is rooted in our ability to attract, develop and retain the elite of the relocation industry.
Employee growth and development is taken seriously within the Corrigan organization. Every member of our crew undergoes a background check, alongside pre-employment and random drug testing of all drivers. We’ve also built a state-of-the-art training facility inside our headquarters to verify our teams are prepared with the required skills and know-how to manage our customers through the relocation process prior to entering the customers home. Our entire team of experienced, trained and committed team is dedicated to raising the bar in the industry and showing how much better the relocation experience can be.
Our staff have the training and tools to deliver the quality service Corrigan is known for. Maintaining and investing in quality equipment is a necessary business practice for all moving and storage companies. Corrigan considers its annual capital investments in equipment as a differentiator as well as a recruitment opportunity for attracting and keeping drivers and teams.
Several topics must be considered when choosing the right employee relocation service provider for your business. Beyond the basic aspects of selecting a moving partner, it is important to consider your potential provider's values and tradition as well as how they prioritize quality and customer service. Identifying some of the prospective company's values should prove to be a valuable practice when selecting the ideal employee relocation services provider.
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Peruse through our hand-picked collection of resource articles put together to help with your move planning. Our Moving Tools include packing videos, moving checklists, and important paperwork.